Even as people complain about the poor service provided at eSeva centres, the department of nformation technology has decided to add five new services without acknowledging the customers' grievances.
The new services include submission of passport applications, corrections in ration cards, collection of documents of Airtel cus omers, applications for PAN cards and payment of utility bills through mobile phones.
At present 17 centres in Hyderabad are accepting passport applications. Now, 40 centres in Hyderabad and Ranga Reddy district will receive passport applications and forward them to he regional passport office.
However, despite the new services, there is concern about whether the service will actually work.
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